Grading/ Refund policy

--Disclaimer--
All designs are unlicensed fanart and none of these characters belong to me
All pins are handmade so there is no such thing as a perfect pin ;-;

Grading Scale
✨ A-Grades: Tiny flaws only noticeable up close (like dust specks, air bubbles, or faint scratches)
✨ B-Grades: More visible flaws: scratches, nicks, or minor enamel issues. Slight misaligned print
✨ C-Grades or Lower: Major flaws : noticeable/large scratches and/or badly filled enamel Missing/misaligned print

Preorders Policy
Preorders will always be fulfilled with either an A- or B-grade pin. So please make sure you're ok with the possibility of getting a B grade in your preorder.  If I run out pins(ie too many flawed pins) and only have lower grades left, I’ll email you with photos, and you can choose between a partial refund + the lower grade or a full refund. This is will be based on your preorder number.

Refunds & Issues
All sales are final but I’m just one person running this shop (with the occasional help from my family 😅), and mistakes can happen. If you receive the wrong grade, are missing an item, or got a pin with serious flaws, please email me at milabpins@gmail.com or DM me on IG. I’ll always do my best to make it right, whether that’s a refund, partial refund, or replacement.

Thanks so much for your support 💜